Loan Specialist (Consumer Finance)
Company Overview
The founders of Credit Central had one target in mind when they started Credit Central in July 2002: Make loans as easy as possible. The motto turned into a huge success story. Credit Central has grown to more than 160 loan offices in 5 states: Alabama, Georgia, South Carolina, Tennessee, and Texas.
Job Description
The Loan Specialist is responsible for outside sales, credit and collections, growing the business, loan sales and documentation, task management, customer service, cashier-related activities, and meeting Operational Standards.
Job Responsibilities
• Make outside sales calls, grow the business, and report customer activities to the Branch Manager
• Communicate clearly and respectfully
• Create an effective daily routine and follow it
• Complete loan documents and relay necessary information to customers
• Accurately create written descriptions and appraise value of security in GA, LA, and SC
• Make written credit recommendations to the Branch Manager for loan amounts and terms for applications
• Complete weekly progress reports and maintain daily/weekly reports
• Participate in training program
• Provide excellent customer service and build relationships with the customers
• Assist in meeting monthly loan volume, account retentions, bad debt, and delinquency standards
• Assist with calling customers that have past due accounts
• Prepare daily bank deposit, balance cash drawer each day, maintain a cash count record, and other cashier-related duties
• Keep office and desk clean and organized, as well as loan and sensitive information filed securely
• Handle office duties as needed in Manager’s absence, to include credit extension, credit and collection functions, and organization
Job Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
• Ability to communicate well with others
• Good attendance and work ethic, being present and prompt on all scheduled workdays
• A pleasant, positive attitude every day, outgoing personality, and higher than average energy level
• Stable work history
• A valid driver’s license with acceptable driving record and reliable transportation
• Acceptable credit
Education and/or Experience
• High School Diploma or equivalency
• Previous finance/credit and collections experience is preferred but not required
• Previous work experience with the public is preferred but not required
• Computer experience is beneficial
