Text Message (SMS) Policy

Credit Central¹ offers transactional information, payment reminders, and solicitations (collectively referred to as “Messages”) by text message via Short Message Service (“SMS”).

Enrolling

You may enroll when submitting a loan application, during a transaction, or by texting “JOIN” to 23107 (our “Shortcode”).

Multifactor Authentication, Verification Codes, and Keywords

A verification code may be sent to you during an application or transaction or to verify your contact information.   You may also request links or information via text message by sending a keyword (such as “HELP” or “APPLY”) to our Shortcode.

Authorization and Consent

By providing a mobile phone number(s) to us as your contact information, you represent that the phone number(s) is yours, and you expressly consent to receive Messages from Credit Central manually or using an automatic telephone dialing system or pre-recorded message.  You must promptly notify us of any change in your phone number(s) by contacting your local Credit Central branch.

Message Content and Privacy

Messages may include account information, notices, disclosures, loan documentation, and requests for signature.

Messages may also contain private, confidential information. Credit Central is not responsible for Messages seen or heard by others. If you have any questions regarding your privacy, please read our Online Privacy Policy as provided on this website.

Frequency

You may receive up to 10 Messages per month, excluding any automated responses you initiate by sending a text message (such as an information or promotional keyword) to our Shortcode or requesting a multifactor/verification code.

Cost

Credit Central does not charge for SMS. Message and data rates may be charged by your carrier for any Messages sent and received and for accessing any link within a text message. Credit Central is not responsible for these charges, nor is Credit Central liable for Messages delayed or undelivered by your carrier.

How to Opt Out or Consent Again

You may opt out of SMS at any time by replying “STOP” to any text message received from Credit Central. After you reply “STOP,” Credit Central will send one more text message to confirm you have withdrawn consent. You may also opt out by contacting your local Credit Central branch or writing us at Credit Central, 700 East North Street, Suite 15, Greenville, SC 29601, providing the ten digits of each phone number you wish to opt out.

To consent to SMS again, you may text “JOIN” to our Shortcode or consent again when submitting a loan application or during a transaction.

Miscellaneous

The SMS Terms may be terminated or modified from time to time. Credit Central encourages you to periodically review the SMS Terms to stay informed of our updates.

Credit Central can change or end this service for any reason at any time without notice.

Need Help with SMS? For help with SMS, reply “HELP” or contact your local Credit Central branch.

¹Credit Central is a trade name of Credit Central, LLC (Louisiana and South Carolina), Credit Central South, LLC (Alabama and Georgia), Credit Central of Tennessee, LLC, and Credit Central of Texas, LLC; and the party referenced hereinabove as Credit Central is that entity licensed and doing business as Credit Central. Credit Central South, LLC NMLS: 2034151

Revised November 2023